Important Next Steps for Your Dashboard Transition

Please take a moment to read this article in its entirety. It contains important information and steps you’ll need to complete before your Orange Dashboard access ends.

The Orange Dashboard is being sunset on a rolling schedule. To better support each church through this change, customers will transition to APlay at different times. Your specific transition date has been—or will be—communicated to you by email.

Please review emails from our team carefully so you know when your transition is planned and what you need to do beforehand. If you’re unsure of your transition date, contact our Customer Care team at customercare@amazinglife.com.

Download Your ‘Other Downloads’ & 'Volunteer Curriculum' Store Content

Before your transition date, download any content you purchased from the Orange Store that you would like to keep.

Once you have transitioned from the Orange Dashboard to APlay, you will no longer have access to content stored in your My Downloads or Other Downloads folders. There will be no way to retrieve these files after your access ends.

To retain your purchased content, download the files you wish to keep to a local drive before your transition date. This may include music, books, studies, event kits, volunteer resources, seasonal resources, and other previously purchased materials.

Get Started in APlay: Your All-in-One Dashboard

Once your transition occurs, your curriculum will be available exclusively in APlay—your new all-in-one curriculum, presentation, and preparation dashboard.

The new APlay dashboard provides access to tools designed to help you align leaders, develop volunteers, partner with parents, connect with kids, and engage your community.

It brings together your:

• Teaching plans

• Media files

• Service planning

• Presentation tools

All in one seamless workflow—from Monday preparation through Sunday morning.

4 Easy Steps to Get Started in APlay

Step 1: Create Your Login

Using the same email address you used to log in to your Orange Dashboard, create your APlay account to begin accessing your curriculum and tools. As part of the account creation process, you’ll be prompted to create a new password for APlay.

Step 2: Get Familiar

Explore the Help Center to watch our quick-start videos and get comfortable navigating your new dashboard.

Step 3: Explore Your Ecosystem Tools

See how your tools work together in one place:

• APlay Service Builder: Build your lessons, edit scripts, swap activities, and set up automated weekly templates.

• APlay Playlists: Access pre-grouped video bumpers, 3D animated Bible stories, worship assets, and more.

• APlay Pro: Run your Sunday presentation directly from your browser or app with 30-day offline caching, Spotify controls, and phone-clicker integration.

Amazing+ subscribers unlock even more features, benefits, and ministry tools:

• APlay View: Share complete service previews with your volunteers before Sunday morning.

• Parent+ App: Automatically share memory verses, Bible stories, and conversation prompts with parents.

• Amazing Music: Stream high-energy worship tracks, motion lyric videos, and Yancy partnership content.

Step 4: Build Your First Service

Select your series, customize your service flow, print your volunteer guides, and sync your media directly to your Sunday presentation.

We’re Here to Help!

Whether you’d like a guided walkthrough or have questions along the way, we’re here to help. Join a live onboarding webinar, connect directly with our Customer Care team, or explore our on-demand tutorials.

1. Join a Live Onboarding Webinar

We highly recommend attending an onboarding webinar with your team. Our experts will guide you step by step through APlay and show you how to get the most from your tools.

• Mondays at 3pm CST

• Tuesdays at 3:30pm CST

• Wednesdays at 10:30am CST

• Thursdays at 3pm CST

• Thursdays at 1pm CST (APlay Pro Exclusive)

• Fridays at 11am CST

2. Contact Our Customer Care Team

If you’re unsure where to start or run into an issue, our Customer Care team is ready to help.

• Email: customercare@amazinglife.com

• Direct reply: Reply to any transition email you receive from our team.

3. Watch On-Demand Tutorials and Walkthroughs

Prefer to learn at your own pace? Visit the APlay Help Center to watch quick-start videos from Olivia, one of our APlay onboarding team members:

• First Look & Hello Baby (Preschool & Nursery)

• 252 Kids & Amazing Kids (Elementary & Gospels)

• Amazing Students (Middle & High School, including Lecrae & CIY series)

• Spanish (Complete translated scripts, media, and guides)

• APlay Pro (10 Tips to Master Presenting with APlay Pro)

Playlister Integration

Read more about the Playlister integration update.

For additional information, review our FAQ page or contact us at customercare@amazinglife.com.